FAQ

HOW DOES THE LAMP WORK?

Light is the biggest external factor that controls our body clock. It influences our mood and energy throughout the day. Human bodies are programmed to run in sync with natural light of the sun. 

Our lamps mimic the color and brightness of the sun. They are an easy and effective way to getting exposure to bright light indoors.

Light via eyes - When bright light enters the eyes, it stimulates specialized receptors cells that sets your body clock and regulates our sleep/wake cycle, energy and mood levels.

You don’t need to stare at the lamp. The light is meant to shine at your eyes indirectly. This means you can use a Circadian Optics while you’re working at the computer, watching TV, reading, etc.

WHEN SHOULD I USE MY LIGHT?

In the morning. Exposure to bright light in the early part of the day stimulates receptors in your eyes and sets your body clock. Morning light is most effective in helping us be awake, alert and energetic during the day.

Our suggestion is to set up the lamp next to you at your work desk or breakfast table. Experiment with the light intensity and session duration until you find a routine that’s comfortable and effective for you. For most people, that’s 15 to 60 minutes a day, but your needs may be different.

HOW SHOULD I POSITION THE LAMP?

Position the lamp just off on the side of your face so that you aren’t looking directly into the light.

  1. Place the lamp on a stable surface, preferably a desk, 5”-18” away from your eyes. You can read, eat or work on your computer while you use the lamp. Good rule of thumb is setting the lamp next to your computer keyboard.

  2. Do not stare directly at the light. The lamp is effective even when the light reaches your eyes indirectly, from a sideways direction. Use the lamp in a well-lit room to minimize eye strain.

  3. Experiment with the light intensity and session duration until you find a routine that’s comfortable and effective for you. For most people, that’s 15 to 60 minutes a day, but your needs may be different.

IS LIGHT THERAPY SAFE?

The bright lights used in light therapy are extremely safe and there are no indications that light boxes cause any damage to the eye. Our lamps are UV-free - so if you are worried about your skin or have been told to avoid UV, this won't be a problem.

A few people experience side effects but these are usually only mild including headaches, eyestrain, nausea and hyperactivity. This can usually be solved simply by switching off the light and, over the next few days, gradually building up the time you spend in front of it to find a usage time that works best for you.

Circadian Optics advises anyone with major eye problems to consult their doctors before starting any form of light therapy.

CAN I WEAR MY GLASSES?

Glasses or contact lenses will be fine if they're clear. On the other hand, sunglasses, photo-sensitive or tinted lenses will reduce the effectiveness of light therapy because less light will reach the all-important receptors at the back of your eyes.

DOES THE LAMP EMIT UV?

No, 99.9% of the UV light is filtered out by the lamp.

CAN I USE THE LAMP EVERYDAY?

Yes, we recommend that the lamp to be used daily, especially in the morning. 

CAN I USE THE LAMP MORE THAN ONCE A DAY?

Yes, you can. It is recommended that the light be used in the morning, since this will allow for regulation of the body clock. You can also use the lamp in the afternoon for an energy boost. However, we suggest that you do not use the lamp in evening or it might disrupt your sleep.

ARE THERE ANY SIDE EFFECTS?

In rare cases, temporary nausea and headaches can occur. This can be reduced by sitting further away from the lamp. Always use the lamp in a well-lit room to avoid eye strain.

WHAT IS YOUR RETURN POLICY? 

If you are not satisfied with your purchase, a request for refund can be made within 30 days of purchase to orders@circadianoptics.com. If accepted, we will refund the cost of the product, exclusive of shipping charges. 

WHEN WILL MY ORDER SHIP?

You will get a confirmation email once you place the order. For standard U.S. domestic orders, delivery will be 3-5 business days. 

DO YOU SHIP INTERNATIONALLY?

Unfortunately, no. Circadian Optics is only available in the US at the moment. Sorry about that!

WHAT IS YOUR CONTACT INFO? 

Tech / Product Support - info@circadianoptics.com
If you have support related questions visit our help center or email us at info@circadianoptics.com

Order / Shipping Questions - orders@circadianoptics.com
If you have a question about your order specifically, please email us at orders@circadianoptics.com

Circadian Optics
Minneapolis, MN 55430

HOW ARE PAYMENTS PROCESSED?

Payments can be made via Credit Card the purchasing page. Credit Card transactions will be processed through Stripe. We accept Discover, Visa, MasterCard and American Express.